Pricing & Orders
How is Certling’s pricing structured?
Certling charges per word, not per page.
This is important because many translation providers charge per page, often with a word limit (for example, 250 words per page). That means you can be charged the same for a page with 20 words as for a page with 250 words — and sometimes even charged for two pages if a word limit is exceeded.
With Certling, you only pay for the words that actually need translating.
Our system automatically detects and counts the exact number of words in your document in seconds. You can also remove text that does not need to be translated, which helps reduce your cost even further.
In addition, our pricing is volume-based and progressive. The larger the word count, the lower the price per word. This ensures fair and transparent pricing, whether you are translating a short document or a larger file.
No page limits. No hidden thresholds. Just accurate pricing based on real content.
How does Certling’s online transcription system work?
Certling uses advanced machine-vision technology to automatically detect and extract text from your document when you upload it.
Instead of manually analysing each page, our system identifies every text area, separates them into structured sections, and counts the exact number of words in seconds. This allows us to generate an instant, accurate quote based on real content.
You will then see the detected text areas before checkout. If certain sections do not need to be translated; for example, reference codes, repeated content, or text already in English; you can remove them. This gives you full control over your final word count and price.
Once your order is confirmed, the extracted text is verified and refined before being assigned to a professional translator. Translators work directly within our secure platform, ensuring quality, consistency, and data protection throughout the process.
The result is faster quoting, greater transparency, and lower costs; without compromising accuracy.
How can I place an order for a certified translation?
Placing an order with Certling is quick and fully online.
Upload your document securely through our platform, certling.com/en/quote.
Our system will automatically analyse the file and detect the text.
You will instantly see the exact word count and price.
You can remove any sections that do not need translating.
Select your options and complete payment securely online.
Once your order is confirmed, your document is assigned to a qualified professional translator. When the certified translation is ready, you will receive it in PDF format by email. If required, you can also select postal delivery.
The entire process is designed to be simple, transparent and fast; with no need to wait for a manual quote.
Can I track the status of my order?
Yes.
Certling provides a dedicated client portal where you can track the status of your order at any time:
certling.com/en/customer
Inside your account, you can view your order progress, and access your order history.
In addition, our team is available online. If you need an update or have a question, you can contact us directly via live chat on the website and we will be happy to assist you.
Can I cancel my order?
Certainly, you can cancel your order. The possibility of cancellation depends on the stage of the translation process. If you made an error or need to cancel your order, contact us urgently on [email protected]
How much does a certified translation cost in the UK?
The cost varies depending on the length and complexity of the document, the language pair, and the turnaround time required. Prices can range from around £40 to several hundred pounds. It’s best to get a quote from several providers to compare prices. Certling provides an instant free quote from a picture or scan here.